Overview
At ALL IN ALL SDN. BHD., we value your satisfaction and aim to provide a smooth and reliable shopping experience. We understand that plans may change, so we have outlined our order cancellation process clearly for your convenience.
Order Cancellations
You may request to cancel your order within 24 hours of placing it, provided the order has not yet been processed, packed, or shipped.
Once your order has been packed or dispatched, it can no longer be cancelled.
For orders that have already been shipped, please refer to our Return & Refund Policy.
How to Request a Cancellation
To request an order cancellation, please contact us immediately:
Email: all_in_all1@outlook.com
Phone / WhatsApp: 01113268934
Subject Line: Cancellation Request – [Your Order Number]
Please include the following information in your request:
Your full name
Order number
Reason for cancellation
Our team will review the status of your order and inform you whether the cancellation request can be processed.
Refunds for Approved Cancellations
If your cancellation request is approved, your refund will be issued using the original payment method.
Please allow 5–7 business days for the refund to be processed, depending on your payment provider.
Exceptions
We may decline a cancellation request if:
The order has already been shipped or is in transit
The product is a special-order, customised, or bulk purchase
The request is submitted outside the allowed cancellation period
Contact Information
Company Name: ALL IN ALL SDN. BHD.
Registration No.: 202501059406 (1660812-H)
Email: all_in_all1@outlook.com
Phone / WhatsApp: 01113268934
Address:
36, Jalan Sungai Tiram 7
11900 Bayan Lepas
Pulau Pinang
Malaysia