Overview
At ALL IN ALL SDN. BHD., we strive to provide stylish, comfortable, and high-quality footwear including shoes, heels, and socks. If you are not fully satisfied with your purchase, we offer a clear return and cancellation policy to ensure a smooth and fair shopping experience.
Return & Refund Policy (Within 30 Days)
We accept return and refund requests within 30 days from the date of delivery. To be eligible for a return, the following conditions must be met:
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Items must be unused, unworn, and in their original packaging with all tags intact.
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Products must be in resellable condition.
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A valid proof of purchase (receipt or order confirmation) must be provided.
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Return requests must be submitted via email to all_in_all1@outlook.com within the 30-day return period.
Once we receive and inspect your returned item(s), we will notify you whether your refund has been approved or rejected.
If approved, refunds will be processed within 7–10 business days using the original payment method.
Cancellation Policy (Within 12 Hours)
Orders may be cancelled within 12 hours of placing the order, provided the order has not yet been processed or shipped.
To cancel an order, please contact us immediately at all_in_all1@outlook.com with:
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Your order number
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The reason for cancellation
If the order has already been processed or shipped, cancellation will no longer be possible. In such cases, you may proceed with a return according to the return policy above.
Exceptions
Return shipping costs are not covered by ALL IN ALL SDN. BHD., unless the item received is:
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Incorrect
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Defective
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Damaged upon arrival
We do not accept returns for:
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Items that have been used, worn, or damaged after delivery
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Items that are not in original condition
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Clearance or promotional items
Contact Us
If you have any questions about our Return, Refund, or Cancellation Policy, please contact us:
Company Name: ALL IN ALL SDN. BHD.
Registration No.: 202501059406 (1660812-H)
Email: all_in_all1@outlook.com
Phone / WhatsApp: 01113268934
Address:
36, Jalan Sungai Tiram 7
11900 Bayan Lepas
Pulau Pinang
Malaysia