Thank you for shopping with ALL IN ALL SDN. BHD. The following terms and conditions outline our shipping practices for domestic orders.
Interpretation
Words with capitalized initials have meanings defined below. These definitions apply regardless of singular or plural usage.
Definitions
For the purpose of this Shipping Policy:
“Company” (referred to as “We”, “Us”, or “Our”) refers to ALL IN ALL SDN. BHD.
“Goods” refers to the shoes, heels, socks, and related footwear products offered for sale on our website.
“Orders” means a request made by You to purchase Goods from Us.
“Service” refers to the Website.
“Website” refers to ALL IN ALL SDN. BHD., accessible at https://allinall.asia/
“You” means the individual or entity accessing or using the Service.
Domestic Shipping Policy
Shipment Processing Time
All Orders are processed within 2–3 business days (excluding weekends and public holidays). Orders placed during high-demand periods may experience slight delays. If there is a significant delay in shipment, We will notify You via email or phone.
Shipping Charges
We are pleased to offer free shipping on all orders, regardless of order value or delivery location within Malaysia. There are no hidden fees or additional charges for standard shipping.
Delivery Estimates
We partner with reliable courier services within Malaysia to ensure your Goods are delivered safely and efficiently.
Once your Order has been dispatched, You will receive a tracking number via email or WhatsApp.
Estimated delivery times typically range from 2–5 business days, depending on your location and courier service availability.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once Your Order has been shipped, containing your tracking number(s).
Tracking information usually becomes active within 24 hours.
Customs, Duties, and Taxes
The Company is not responsible for any customs fees, duties, or taxes applied to Your Order.
All charges imposed during or after shipping (such as tariffs or taxes) are the responsibility of the customer.
Damages
The Company is not liable for products damaged or lost during shipping. If You receive Your Order damaged, please contact the shipment carrier directly to file a claim.
Please retain all packaging materials and damaged Goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
By email: all_in_all1@outlook.com
By phone: 01113268934
Our address:
36, Jalan Sungai Tiram 7
11900 Bayan Lepas
Pulau Pinang
Malaysia